![]() EFILive has not processed any transaction agreeing to approve the cardholders signature, nor can any record of a second transaction being processed be found. PLEASE NOTE: This refund is for the ONE transaction EFILive received, not two as per your claim above.ĮFILive does not have access to your credit card details given they are encrypted, and has not manually processed any credit card transaction on your behalf. You may need to check with your credit card provider, however refunds can take several days to appear on your statement. Over the following 25 minutes a further 8 transactions were received, all of which were declined by the payment gateway.Īt your request, the payment that was processed has been refunded today 04/04/14 at 14:45 hours. This transaction was successfully processed through our payment gateway. ![]() There are 9 transactions in our system, the first on 02/04/14 (dd/mm/yy) at 19:19 hours. Your Help desk ticket has been responded to.
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